Amazon Customer 4 I have a love/hate relationship with itI like that it has a spring and almost wants to close itself, and that it's big enough to put a lot of things on it, but that also creates a problem. Because it's so long, you either have to decide to put it high up on the wall (which makes it very hard to pull down) or you put it lower on the wall and then it's in the way of your walking.It looks very clean and minimal and cool, but because of that it's too minimal and hard to pull down from the top. I have to concentrate to get it to open and it's kind of annoying if you're carrying other things. I have a smaller one that's a square box with a clear "push" label and that one is easier to use.I won't return it, but think well and measure about what it looks like open in your space. If I could do it again I think I would have bought the smaller version, but I bought this one because it can hold more weight and now I have this huge thing I have to manage. That's the tradeoff.